L. Harold Poole Funeral Service & Crematory
944 Old Knight Rd, Knightdale, NC, 27545
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Having to fly our father in from out of state - and having to coordinate with two funeral homes - and scheduling military honors - and having to shift and change dates and plans several times - I cannot imagine that any other funeral home would have done even nearly as well - and served us as professionally and compassionately as Poole. We are so thankful and can easily and highly recommend them to your family!”
— Robert B.
“Our family chose L. Harold Poole Funeral Service to handle the funeral arrangements for my sister upon her untimely passing following a short but valiant battle with cancer. We could not have made a better decision during this very difficult time. That was quickly confirmed for me during my initial phone conversation with Melissa Barnes and for our family during our first meeting with Melissa. She was genuinely compassionate and focused completely on our family throughout the process, as was her entire team, making us feel as comfortable as possible and providing much needed guidance. We felt at home, which is what we had hoped for with a locally owned business. We loved the fact that they had a beautiful, traditional church-style chapel. It was the perfect setting for he celebration of life service. Our family cannot say enough good things about our experience with them. Even though we all live in Raleigh or Wake Forest, they are #1 on our list. We highly recommend that you consider them in your time of need.”
— Todd Brooks
“What a pleasure it was to use Poole Funeral Home with the loss of our mother. Caring, professional with every detail taken care of. Thank You Poole Funeral Home staff for making this difficult time easier on our family.”
— David Murphy
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you L. Harold Poole Funeral Service & Crematory?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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