Neptune Society
490 Grand Ave Ste 215, Oakland, CA, 94610
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“I can definitely recommend Neptune Society. The staff were friendly and professional and made the process smooth. We were able to use biodegradable urns we bought online.”
— BL West
“The Neptune Society took care of the most important arrangements after my father passed away. Very professional & compassionate.”
— Andrea Lavin
“As this is not my first interaction with making funeral arrangements; I can attest that the interactions with the staff there was amazing. We started with a phone call and had the pleasure of speaking with James. He walked me through the initial process and was there for me with multiple calls and questions. I then met with Yuri and received the same professional & caring experience. Dealing with the death of a loved one is always very difficult; but made easier with the people at Neptune society. Highly recommended ❤️”
— Lee Ann Clements
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Neptune Society?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing