Oakey's Funeral Service & Crematory
5188 Cloverdale Rd, Roanoke, VA, 24019
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Lee Arritt is professional, caring, and attentive to detail. You can trust that Oakey's will care for your loved ones with true reverence.”
— Sarah
“As a Funeral Director, I had a question in Roanoke, so I called in and talked to Duffy and not only was he was able to assist, and took my call after working hours, using his own time to assist but it was clear I was talking to a clear professional who is very knowledgeable in the funeral industry! Thanks Duffy!”
— Janazah Services
“This was a very nice place . The staff was very helpful and professional. The music videos was calm and comforting.”
— Rose Knight
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Oakey's Funeral Service & Crematory?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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