3225 Academy Ave, Portsmouth, VA, 23703
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Everyone we dealt with made the experience extremely pleasant, during what was one of the hardest times of my life. I’m from New York and not familiar with the area, but I had to arrange my dad’s funeral. Debbie and her team made the process so much easier. She was very thorough, explained every step of the way, and was extremely patient with us—especially with the specific requests we had due to our religious needs. I can’t express how grateful I am for how smooth and supportive they made everything. Debbie and her team went above and beyond, and I would definitely recommend this place to anyone going through such a difficult time. Thank you so much, Debbie, and your entire team.”
— Linh Cruz
“Sheryl Banks Turner Their staff and service was very helpful for me and my family. Professional and kind. They helped us to get our ABC's in a row in a timely manner. They did what I asked of them. That was 10 yrs 6mo ago. Debbie has still been assisting me with something I had asked her about that was unusual. I really appreciate Their service.”
— Sheryl Turner
“Every family member for many generations has been to this funeral home. It is a family run business couple generations deep. They are the most loving and caring people. They take the best care of your family member. I highly recommend this funeral home for your family needs.”
— eliza Ces
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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