351 Monroe St, Troy, MO, 63379
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Missouri
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“So heartbroken with the Kemper-Keim funeral chapel. My son, a decorated veteran from Troy passed away recently. We asked Kemper-Keim to facilitate his interment at Jefferson Barracks with honors and an escort to Jefferson Barracks with a procession by the Patriot guard. We arrived at the funeral home at the designated time…the doors were locked and there was no sign of the Patriot guard. We ended up traveling to Jefferson Barracks alone. To make things even worse, the previous day, at his celebration of life, flowers were delivered after the service was over. My son, a decorated war hero, deserved more respect. His daughter, his wife and myself, his mother, are devastated at the treatment we received…devastated at the treatment a decorated veteran of the United States Marine Corps received from the negligence and unpatriotic disrespect of this funeral home. Here is the reply we received from the Patriot guard: Thank you for reaching out. My most humble condolences for the loss of Mr. Marty Everett. I preformed an exhaustive search for the mission request for him via the last name then the name of the cemetery. We have 54 requests for Jefferson Barracks since March 2025, all fulfilled, but we do not have a request for Mr. Everett. My apologies are not enough but truly; we did not receive notification and were not invited per the national database. I am including the state captain for further assistance if possible. Respectfully, Dave Lusk PGR National”
— Sherry Daugherty
“A very dignified business for when you bite the big one and take the forever pause. They really handle their affairs”
— Micro-Penis-Rodney “MicroPenis.RodneyChitwood” Chitwood
“Most insensitive, unprofessional, unbelievable experience of my life! First off, I ordered a plain casket on Friday and had 7 days until the funeral. 2 days later we changed to cremation. They already embalmed him so I got charged for that instantly. Then, when I told her to cancel the casket because it didn't even ship yet, she told me no. She giggled and told me to USE IT FOR A COFFEE TABLE OR HALLOWEEN DECORATIONS!!!!! The casket my father was suppose to be buried in! For 4 days I messaged her to check for an earring he wore for 25years, its missing! She wouldn't give me the number for the crematory or call them. She rudely told me to call the corner which he said he forgot to check... My dad was in this building for 4 days before he was cremated and they never checked for this special earring. The funeral director's name is Jamie Keim”
— Jessi McDonald
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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