Oak Grove Cemetery of Springfield Inc.
426 Bay St, Springfield, MA, 01109
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Not a cemetery you wanna bury your loved ones at… I got threatened quite a few times they would call the cops on me because it was the death anniversary of my kids father and every time…. They show up to burry someone near him they ask us to leave and I refuse!!!!! Even call the own of the cemetery on me…. I don’t care we have a loved one buried here and you don’t know what it took to get everyone here at the same time… and then they wanna threaten us…. I don’t take threats easy!! Again I could go on but not a place you wanna lay your loved ones!!”
— Mason
“I went with my loved ones to select a burial plot. While we were being shown the area, a female clerk spoke to John, the employee assisting us—a 79-year-old man with a hearing impairment—in a highly disrespectful and demeaning manner. She mocked him and made a disturbing comment suggesting he would be better off if he were pushed into a hole. I chose not to confront her at that moment because my mother needed the services, but I later asked John why he allowed her to speak to him that way. His response was, “I am a nobody.” I told him that this was not true, that he matters, and that no one has the right to speak to him in such a nasty and disrespectful way. It is clear that he may be afraid of losing his job, which makes this situation even more concerning. This behavior reflects bullying and verbal abuse, and I would like for this matter to be addressed appropriately.”
— Joseline Delgado
“Oak Grove Cemetery hours of operation does not support the working class families. Being closed on the weekends is truly a disservice to our community! Here's a simple & fair schedule suggestion: Mon - Friday 8:00AM - 6:30PM Sat - Sunday 9:00AM - 3:00PM Thank you in advance for efforts of consideration.”
— m shub
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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