Omega Funeral Service & Crematory
2120 May Dr, Burlington, NC, 27215
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“I had to arrange my grandfather’s funeral from another state, and Neil and his team at Omega Funeral Home were a huge help. There were quite a few hoops to get through, and they worked with me every step of the way. They even connected me with several great vendors, which made planning everything from a distance much easier. I’ll be the first to admit I can be a bit of a tough customer, but they were patient, kind, and really went above and beyond. I’m very grateful for their help and would absolutely recommend Neil and his team.”
— Hollianne Haldeman
“Omega Funeral Service & Crematory cared for our family with a level of kindness and respect that we will always remember. From the very first conversation, Neil guided us every step of the way. He was compassionate, patient, and always quick to respond to texts and questions. He also accommodated a short-notice visit to the facility without hesitation, which meant a great deal to us. When we picked up the ashes, April had everything thoughtfully prepared and took the time to make sure we felt supported, clearly explaining what to expect next and offering help if we needed anything further. Throughout the entire process, we never once felt rushed, pressured, or upsold—only guided with honesty and genuine care. The gentlemen who came to bring our loved one into their care were respectful, punctual, and flexible with our request to follow them to the facility so we could escort them—an act of dignity and grace that meant more to us than words can express. Every interaction felt personal, unhurried, and sincere. We are deeply grateful to the entire Omega team. If you are looking for a funeral home that truly cares for both your loved one and your family, I would strongly encourage you to choose Omega.”
— David Nicolaysen
“My Mom past away this past December. When I made a call to Omega in the early hours of of December 20th my call was answered immediately and arrangements were made to pick her up within the hour. The gentlemen who arrived were dressed in suits and ties and responded to me with empathy. They treated my Mom's remains with respect and care. They allowed us a few minutes to say out good byes before they gently prepared her for travel. Everything after that was handled with care and patience as well as impeccable professionalism.”
— Sandee Jackson
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Omega Funeral Service & Crematory?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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