Johnson Funeral Home & Cremation Services
661 English Rd, Rocky Mount, NC, 27804
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“My mother passed unexpectedly at home in January 2026. After the formality of first responders arriving and assessing the situation, a funeral home had to be called. Both sides of my family have used Johnson Funeral Home for over 65 years with each generational passing. So, who was I going to utilize? Johnson Funeral Home, of course. They were contacted late that Wednesday night around 11:00 pm or maybe later. Chad Thomas, the funeral director, and an assistant were there at the house promptly. They were courteous and patient with me as I was unprepared for the people and event that was happening before me. After Momma was declared expired and responders were packing their gear, offering their condolences and leaving, Chad and his assistant began to prepare Momma for the trip to the funeral home. They were careful and respectful with handling her. Chad and I talked about a time to meet for funeral preps. We set 2:00pm as it was already Thursday. Upon arrival at the funeral home, I was greeted by staff members and ushered to a meeting room. Chad was courteous, patient and professional with the offerings that Johnson Funeral Home had for funerals, explaining the procedures and costs. He is truly an asset to Johnson as well as the others. We had Momma's graveside service on Friday afternoon as planned. The staff did a marvelous job setting the grave site up for service. Everyone complimented how nice the service was and how accommodating the funeral home staff is. This is why I kept the tradition of utilizing Johnson Funeral Home for Momma's funeral service. They were utilized before I was born and during my lifetime, and they will be utilized after I'm gone. Thank you, Chad, Jennifer, and all of the staff that was a part of my mother's body prep, funeral and burial. I know Carolyn B. Vick was in the best of care.”
— Ernest Vick
“This was my first time going through a death of a love one. They give me time, they were very professional and very respectful towards us the family and my mom. I had time to process what I was facing, and they never rushed me. I saw their understanding, compassion and care. When it came to time frames for the different stages of preparing a funeral, they delivered on time. After the fact their concern was sincere and helpful as my family and myself are going through the changes”
— Maureen Serrano
“Johnson Funeral Home was so helpful at a time when I had no idea what to do next. They were kind and courteous and they made up the obituary with just information that was given . Everything was done so professionally and so smoothly. I wasn’t expecting such a beautiful story of my sister‘s life in the obituary. I really appreciated that. The pricing was much more affordable than the other locations and I was on a very tight budget. All I can say is thank you.”
— Judy Chirch
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Johnson Funeral Home & Cremation Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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