465 S Main St, Wilkes-Barre, PA, 18701
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,745–$8,633. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“The funeral home that took care of my dad provided exceptional service from beginning to end. During a very difficult time, they handled every detail with professionalism, compassion, and care. The ability to complete everything electronically made the process so much easier and less stressful. I truly could not have been more pleased with their service and am very grateful for the support they provided.”
— Cynthia Melendez
“In the past year I have lost my mother and stepfather. I live in another state 750 miles away and due to responsibilities at home, I could not be in PA to oversee funeral arrangements. Kniffen-O’Malley made such a difference in a stressful situation. Everything was done over the Internet, but I was always assured and felt comfortable with how they were handling things. Very down to earth, Very assured and very caring. I cannot thank Rynell, Caitlyn, Madison and Brian enough for the expert care they have given to my situation. Wonderful people to take care of your loved ones on their final journey. Wish I could hug you all!”
— Diane Kozicki
“The funeral director was extremely helpful. We found ourselves suddenly faced with the death of our mother and at a loss on what we were supposed to do. She walked us through everything and even dealt with the life insurance company for us. I would recommend this place to anyone who has lost a loved one.”
— rox gulich
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Kniffen O'Malley Leffler Funeral and Cremation Services, Inc?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.