Rutledge and Bigham Mortuary
603 S Center St, Statesville, NC, 28677
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Through the process of my daughter’s homegoing, Rutledge and Bigham were very comforting, and caring. They let me spearhead a lot of the decisions, and made sure everything was reasonable and economical. I loved the shared incentives they gave my family and I. My favorite incentive was the commemorative blanket. I was very appreciative of the staff as well.”
— Humanitarian Honors
“R&B Mortuary makes your grieving process just a little bit easier. With love and compassion and great service over the years this has been our family . Thanking you all for your service and unlimited love.”
— Crimshire Cowan
“These people are desensitized to death. Rushed funeral service, ill serviced raggedy limos, inability to hide their frustrations with grieving families. Unprofessional behavior witnessed at service and gravesite was deplorable. Take your loved ones ANYWHERE else. Rutledge and Bigham, remember y'all will die as well.”
— Kay B
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Rutledge and Bigham Mortuary?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing