821 Cummins Hwy, Mattapan, MA, 02126
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Disappointed in their services all around, especially the day of the funeral. And, to see that my family member was much darker than their actual photo, was enough for me. I’d rather pay more for top notch service and better communication.”
— April J
“Not professional at all. Staff is NO help when George is not around. My brother was laid to rest on the 22nd of June and we are STILL waiting for the death certificates which have been in their Possession for about 2 weeks now, daughter of deceased has driven from Attleboro to Mattapan to pick them up, only to be told some ridiculous story as to why the staff members were unable to give them to her. As many as 5 calls have been made to the establishment, messages left with the answering service only to receive NO PHONE CALLS BACK.. SO, how long is too long to wait for a death certificate paid for almost 2 months ago.. NO PROFESSIONSLISM AT ALL, except of course when your $$$$$..SMDH🤷🏿♀️”
— robin skinner
“The worst of the worst....these people buried my son in the wrong plot and refused to pay for him to be put in the correct plot...because my son was buried in the wrong plot by George lopes, his headstone was not pit on the plot where he was buried and George lopes refused to pay to correct that error also..my 16 year old son was exhumed because of the funeral home mistake. Not once has the funeral.home apologized for their unforgivable mistake nor the nightmare that they have put my family through at the worst time on our lives.”
— jamilla Townsend
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you George Lopes Funeral Home?
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