Neptune Cremation Service
9800 SW Shady Ln, Tigard, OR, 97223
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Oregon
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,745–$8,633. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“In a time of terrible loss, I found the wonderful people at Neptune Society. From the very first contact, I was treated with tender care and respect. Caitlin brought my dear one's urn and death certificates to my home the other day, and stayed for a cup of tea. Most comforting. I'm very grateful”
— MJ Levine
“Several years ago when my mother passed away, my wife and I were managing campgrounds across the West. It was such a horrible experience since my dad was in his 90's and my brother and I had to track down her burial policy. We never found it. At that point WE, Sandy and I, decided this would NOT happen when we died. As a result, we took out a cremation policy with NCS. The wisest decision! It took 2-3 years to pay off the policies; however, July 16, 2025 I had to use my wife's policy. NCS was immediately notified, immediately responded, and assured me that it was all "taken care of" and they would help me through the process. Thank you NCS, Tigard, OR you came through on time and in such a PROFESSIONAL and PERSONAL way. You made an unpleasant experience, pleasant and not traumatic.”
— Dave Robinson
“My elderly Uncle had set Neptune up before he passed and they were great to work with! I would recommend them to others”
— Brett
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Neptune Cremation Service?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing