Michael Coletta Sons Funeral Home
544 W 31st St, Chicago, IL, 60616
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Delivered flowers and a card from a well known company for a loved one’s service, addressed to the one who passed away. The family looked for it and didn’t see it. I received the flower company delivery confirmation photo (attached here). Apparently the funeral home placed the flowers in the service, but not the card. They found it later after I called. They barely offered an apology or to get the card to the family… just offering to send a picture of it. It’s too late. The damage is done. EDIT: the delivery confirmation photo had the card and flowers together with the name clearly written on the front. The owner response is disheartening and not showing accountability for the lack of care in their preparations. Would not trust my deceased loved one here if flowers and a card can’t even be managed.”
— Alexis
“Michael Coletta Sons Funeral Home is great. They really took care of my family and was sensitive to our loss. Their space is very comforting and spacious for family and friends to pay their respects. Also when our time of the wake was over, they did not hurry our family to leave. They checked on us throughout the wake to see if we needed anything. They were very sympathetic and our time there wasn't another transaction to them unlike other funeral homes.”
— Ellen Yau
“This family owned business took care of three of my grand parents that passed away. A great family that cares. They were accommodating and helpful. I’ve been to other funeral homes that rushed us and seemed like they didn’t care. Highly recommend the Colettas.”
— William Wang
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Michael Coletta Sons Funeral Home?
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