206B Cool Springs Blvd #201, Franklin, TN, 37067
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I am very pleased with the service at Alternative Cremation and Funeral Service. Susan and Emma are wonderful, patiently explaining each step. Their compassion and professionalism were such a blessing at a profoundly difficult time. The pricing for the services and the beautiful urn are more than fair. I highly recommend this company for anyone needing efficient, personalized service for their loved one.”
— Diane Abatuno
“Where do I begin? My precious Mama was in the hospital for twenty-five days. I got the call on Christmas morning that they were turning her room into a "hospice room," at Summit. Five days later, she was gone. During this time, I was referred to Shalom Hospice Care (wonderful), who then, referred me to Alternative Cremation and Funeral Services. I worked with Susan Kimbro from the very beginning and I am still working with her. This has been one of the most difficult journeys in my life and Susan has been exceptional in how she has handled things with and for me. She has been comforting, understanding, professional and very attentive to my needs. I am thankful they are working with me and helping me to get through this process. Additionally, Emma, has been sending me resources and such, which has been incredibly helpful. She too has taken the time to reach out and check on me. If you have to go through anything as heartbreaking as losing a loved one, I highly recommend Alternative Cremation and Funeral Services.”
— Dana Cutright
“They were very helpful. Very patient offered plenty of help and plenty of assistance, which made the whole process a whole lot easier during a time of sorrow. Thank you both very much. Customer services also was awesome. They offered helpful information as well. They even checked on me. That meant so much. .”
— Marlene Mcdonald
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Alternative Cremation and Funeral Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.