1748 Dale Earnhardt Blvd, Kannapolis, NC, 28083
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My uncle chose Whitley's more than a decade ago to handle his passing. He chose well. When he passed away in February 2026, Whitley's were professional, lovely, down-to-earth as we worked through the arrangements. Jennifer was our lead contact. She was fantastic. A very good listener, Jennifer responded to our needs to make saying good-bye to my uncle a wonderful and poignant occasion. I felt like we gave him a farewell he'd be pleased with. Thank you, Jennifer, we couldn't have done it without you. And thank you, Whitley's!”
— Jamie Braswell
“My Mother passed March 30. We used Whitley’s due to great service when dad passed. Again they were supremely compassionate and helpful. Since then, I’ve worked with DALE McCOLLUM on prearranging and payment for all my final expenses. Dale was very helpful, compassionate and Professional in every way. He made a really emotionally difficult situation as easy to do as could be expected. Thank You Dale and all Whitley’s staff. You are a credit to your profession.”
— Gary Rowell
“Dale McCollum at Whitley's helped my husband and I set up our advance funeral plans. He was courteous, professional, informative, personable and on time for our appointment. There was no pressure and he was very helpful respecting our decisions. Since we travel A LOT he suggested their travel insurance and we bought that as well. Made perfect sense to us to spend the extra money on that. NO matter where we are and if something happens to one or both of us the cost will be covered getting our remains back home. Such a comfort knowing that is in place as well. Recommend him highly. On a scale of 1 to 5, we give him a 6!!!”
— Nancy Rumple
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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