2850 Telegraph Ave, Oakland, CA, 94609
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My 99 year old uncle passed away and had a preneed contract set up with Grant Miller-John Cox Mortuary. I had no experience how to make funeral arrangements or what was involved. I phoned Grant Miller-John Cox to get started and was assigned family funeral director Lily Wong. Lily is not only very knowledgeable and experienced in funeral planning, but she is a compassionate and kindhearted person. Lily clearly explained the process and patiently reviewed all of my options and costs, one by one. I never realized the challenges of coordinating a full service funeral could be setting up a date and time that was available by the church, the mortuary and the cemetery. Lily coached me through it all. She walked me through filling out and submitted all the required forms for embalming, death certificate and burial permit and when they would be approved. Lily guided me through all my options like casket selection, motorcycle escort, flowers, holy cards, memorial book and dressing. I found the pricing to be very reasonable and competitive, compared to other mortuaries. Lily is very organized and efficient and gets things done without hesitation. She communicated progress and issues with me every step of the way. The end result was a funeral service that was beautiful and exceeded my expectations. I highly recommend Grant Miller-John Cox for all your funeral services. Harry O”
— Harry O
“I would like to express my deepest gratitude to the manager Lily Wong for her exceptional support following the passing of my father (and my mother's beloved husband). During this incredibly difficult time, Lily was a pillar of strength for my mother and me. Her professionalism went far beyond just organizing a service. She took the time to listen to our needs and helped us select personalized funeral arrangements that truly honored my father's memory. We were particularly touched by Lily's honesty and practical guidance regarding the costs. Instead of pressuring us, she helped us clarify our thoughts and navigate the options based on our specific financial situation. With her careful guidance, we were able to make clear, confident decisions that felt right for our family, ensuring a dignified farewell within our means. Lily’s empathy and attention to detail provided us with much-needed peace of mind. Thank you, Lily, for walking us through this journey with such care and respect.”
— 鹿典典
“Recently, my mother passed away and we held her funeral service at this chapel. During this very difficult time, we were fortunate to have Lily’s kind assistance and guidance. She was patient, thoughtful, and compassionate, helping us through every step of the process. Because of her support, everything went smoothly, and we were able to have a meaningful and memorable service to honor my mother. We are deeply grateful to Lily for her care and dedication during such a sensitive time for our family.”
— Annie Duong
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Grant Miller Chapel?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.