Funeraria Borinquen
2360 Michigan Ave, Kissimmee, FL, 34744
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“This is very upsetting that you paid for services not granted. I paid in full my husband cremation to include his beautiful URN, I ordered at the same time I paid for everything on time. Well my husband passed away July 26,2025 and here I am still waiting for my husband URN, I’ve called follow-up and called follow-up over and over again!! It’s in order they tell me continue to tell me!! Then no fault of the receptionist who say will leave a message to Michael a message, well Michael calls with a blocked number so I don’t have his own number to do follow ups with him directly. This is a very and I mean very painful situation that I don’t have my husband ashes nor his URN, 42 days later and I am still waiting! My husband birthday was 09.03.25 , celebrated his birthday and no ashes no URN.. If you do any business with this Funeral home , don’t pay them infull , once you do they don’t care to do any follow ups!! My husband Irving Ortiz Nieves , deserves to be respected, as his wife Sylvia Ortiz is beyond hurting because the lack of respect and follow-up NONE!! Please review anything you pay in advance! Very poor service and very little empathy 😢😢😢😢 Sylvia Ortiz”
— Sylvia Ortiz
“I had a great experience using Borinquen, despite the oscasion. I feel they treated my mom with so much dignity. The help I received from Oscar Hernandez was remarkable he really went above and beyond to make this as simple as possible for me.”
— Damaris Reyes
“Borinque Funeral Home is neither compassionate nor understanding of the family's pain. In addition to having a rude, indigent, and racist staff, their staff told me they wouldn't speak to me because they couldn't understand my accent. I think they forget they're in a state where most of their customers speak Spanish and have accents. I ordered flowers through their website, which never arrived, and instead of apologies, I received harsh treatment. Those flowers were the only way I could be present at my cousin's funeral.”
— Damarys gomez
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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