9957 Moorings Dr STE 503, Jacksonville, FL, 32257
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Florida
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“The staff at Dignified Alternative (Hatcher Cremations) was very professional and consoling during this time of loss. They took their time to explain everything in depth and constantly asked if we had any questions about the process. They actually took several calls from us a couple days after the fact and were very helpful in getting the answers we needed. They were also extremely expedient on posting our memorial page for guests to fill out and went above and beyond to make sure the process was seamless as it could be with everything that was on our plate during this time. They also did not try to take advantage of us with the price of the cremation and were very fair in pricing compared to other businesses in their line of work. I would highly recommend giving them a chance to help during this grieving time as they do as much as they can to take whatever off your plate.”
— Andrew Stoinoff
“Katie and Brianna are absolutely amazing. I made the mistake of using another place for my loved ones initial gathering of body. With the whopping price tag I was giving for simple cremation, I immediately called Hatcher. The team at Hatcher.. (Brianna and Katie) were my advocates for getting the DC signed off. Thank you Hatcher!! Wayne Tapp”
— WAYNE TAPP
“When our family lost an important member unexpectedly, we reached out to Hatcher Cremations. From our first interaction, we were met with empathy, a clear explanation of the costs, and a thorough understanding of the process. As someone experienced with traditional funeral arrangements, the mystery and apprehension of something new were allayed by the Hatcher team. Our family and loved ones were treated with respect and honor. I can’t think of a higher-level recommendation.”
— Patrick Biroc
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you A Dignified Alternative - Hatcher Cremations?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.