205 E Broadway, Madison, WI, 53716
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Wisconsin
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Felly’s did an absolutely amazing job on our wedding florals. They were super friendly, attentive, and made sure our vision came to life. Our flowers were one of my very favorite parts about our wedding. They got tons of compliments, and I loved my bouquet so much that I had it professionally preserved! Thank you so much to everyone at Felly’s for making our special day so beautiful and colorful!”
— Sophie Lodico
“We ordered flowers for our wedding here. The positives: - the flowers were gorgeous and stood up throughout the day (even the boutonnières) - the payment process was very easy and they offered a lot of options - the timely updates with quotes and locking in your decisions was great early on - The flowers lasted for almost a week after our wedding and smelled amazing The concerns: - about 2 months before our event, I had the toughest time getting a response from staff. I had about 4 unanswered emails before I started calling to make sure everything was set. However, they were timely on the phone and confirmed my time after I called back. I had to follow up via email to confirm the delivery time, which took about 5 business days to get a reply. - Our flowers were 90 minutes late on our wedding day. 30 minutes after our delivery window ended, my cousin called and was on the phone with the shop for 40 minutes, who couldn’t find our order or our event details, nor could they get in touch with their delivery drivers. While they eventually tracked them down, they couldn’t give us an exact delivery time. The drivers left them at the front desk and our family had to go track them down. We found them as our photographer arrived, but it was a very stressful part of the day. Overall, they did turn out beautiful and I am very aware that this is a small, family run business who has been fairly short staffed over the past few months. I have appreciated their honesty about this throughout the process. While our order was definitely smaller than most weddings, I was fairly concerned about the attention to detail and follow through.”
— Megan Houston
“Carolyn at Felly’s did a SPECTACULAR job on my bridal bouquet, groom’s boutonnière, and cake florals. We had a little mixup about when things needed to be ready by, but after we realized she was able to complete our order (incredibly well) and even included a bud vase with some additional flowers! Throughout my wedding people complimented my bouquet, which I asked to be “cascading, asymmetrical, and epic” and I think she nailed it!”
— Tara Loughery
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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