9236 S Roberts Rd, Hickory Hills, IL, 60457
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Illinois
$2,620 – $8,240
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,620–$8,240. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“We recently lost our mom (November 2025) and didn’t know where to turn to accommodate her final wishes and arrangements. Lack & Sons Funeral Home in Hickory Hills was recommended by the church our mom attended. We were apprehensive and felt unqualified about this last, big step. From the first minute and in every interaction thereafter, Jen and Matt met us where we were, gently guiding us and supporting our every last request. I would recommend Lack & Sons Funeral Home based on our experience.”
— Mike Rhodes
“We had my brother, Mike's wake here in 2024. The owners were very helpful, respectful and attentive to our time and needs. The facility has plenty of parking, is clean and has a full dining area. They have a very relaxing section where you can observe live finches interacting and there is a small children's area as well. My brother knew so much about old cars. He also knew so many details about music. He was an icon who went to Heaven too soon. I miss you, Mike!!!!”
— Michele Govea
“I had my sons wake on March 16 2025 from making the arrangements till the night of his wake and waiting on his ashes.🥲Everyone went beyond and above with compassion to help me through this. ❤️First time meeting Jen and Matt, they made me feel like I knew them my whole life.Their compassion and patience and kindness was overwhelming. Thank You 💕everyone at Lach and Sons Funeral Home 💕”
— JoAnn Vicencio
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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