Castillo Funeral Home
520 N General McMullen Dr, San Antonio, TX, 78228
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Crystal Luna and Jose Lara did an excellent job getting a prepaid funeral plan. They got everything I needed all for the right price. Thank you very much for making the process so smooth, painless and simple. All staff was polite, professional and most of all caring. Castillo home has laid many of my family to rest and did phenomenal work. Go in see what they’re all about. Thanks much God bless.”
— Robert Carrejo
“During the most emotional, heartache times , Castillo Funeral Home , their staff showed compassion, understanding, patience and warmth. I have personally had multiple tragedies, my mother, brother and father. Each time i went to them , they made it very easy. They were very patient and did not rush us. They explained everything to us in a loving manner. Without a doubt I would refer anyone to Castillo Funeral home. There you a treated like family 🫶🙏”
— Bridget Hernandez
“During one of the most difficult moments of our lives, the staff treated my mother with incredible care, dignity, and gentleness. They arrived promptly and were so thoughtful in covering her with a beautiful throw, sparing our family from the distress of seeing a body bag. Their compassion and attention to detail meant more to us than words can express. We are deeply grateful for the respect they showed my mother and our family.”
— Janie Sanchez
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Castillo Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing