Funeral Caring USA
6902 NE Interstate 410 Loop, San Antonio, TX, 78219
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Having a viewing inside a casket catalogue was one of the tackiest things I’ve ever seen. The room was filled with advertisement canvases - and of course the corpse for the viewing. Wow. Then at the end of the viewing a VERY rude woman came and in a VERY rude tone asked everyone “to please exit at this time”. It wasn’t so much what she said, it was this rude impatient tone, her voice was devoid of all compassion for the daughter literally sobbing over the body as she was asked to leave. Cannot recommend - been to many viewings and how this family was treated was just the worst.”
— Matthew Egan
“The staff seemed very unorganized! They said they would call for arrangements by a certain time and never did. When a family member finally reached out because no one from Funeral Caring did, it took them over an hour to get back with her. Then i called about another question later that day and had an employee say "oh... i don't know if we do that" and never offered to look in to it. They also tried to add extra costs on after agreeing to a certain price point... because it's easy to take advantage of people who are grieving. Aside from the under qualified and rude staff the viewing room was literally just a room to advertise for coffins... like seriously? They couldn't even put some tacky wall art?”
— Bianca Gonzalez
“We recently laid my Dad to rest and used Funeral Caring. From day 1, they were nothing but helpful and respectful during the most difficult time for us. Sandra Morales was our funeral director and she was extremely knowledgeable and helpful. Everything went very smoothly and was very organized the day of his services and I will be forever grateful. I definitely recommend them to anyone in need for their loved ones.”
— Adela Rodriguez
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Funeral Caring USA?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing