924 20th St, Huntington, WV, 25703
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $1,996–$6,278. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Dealing with death is never easy. Lance was amazing to work with. He helped give us peace of mind and reassurance with the process and assisting us make the plans for our dad. Lance is very kind and compassionate, and he remained consistent the entire time. He is quick with his response time and explained the process thoroughly, also answered all questions we had. Ferrell-Chambers offered the best prices and made us feel more comfortable than any other place. If you ever have to handle a loved ones death who didn't have prior plans in order, I highly recommend you use Ferrell -Chambers. Thank you to Lance & everyone at FC for your involvement 💓”
— Jacqui Martinez
“the funeral home staff was friendly and compassionate. they did not pressure us into purchasing extra stuff and made sure to answer any and all questions we had. they made this a much easier process than funeral homes I have dealt with in the past.”
— Jennifer Stanley
“Lance is a star. We live in California and needed the assistance of Ferrell-Chambers to ship our relative's remains back to us. At every step of the way, Lance was informative, helpful and accurate. Could not possibly pass along any higher praise for him during this time. Thank you very very much.”
— David Benn
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Ferrell-Chambers Funeral Home & Cremation Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.