Ward-Wilson Funeral Home & Cremation Services
2414 Hartford Hwy, Dothan, AL, 36305
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Alabama
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,121–$6,671. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“We recently met at Ward-Wilson to make the final plans for my father-in-law. While it’s a heartbreaking situation to lose a loved one, Nicky King, was there for us every step of the way. She was not only knowledgeable and compassionate, but took great care to guide us through the process. We can’t thank you enough for everything that you did and the comfort that you gave us. God bless you! 🤍”
— Kristy Mathews
“Nicky King, our funeral director, took the best care of my family during the unexpected and sudden loss of my sweet mama. She went above and beyond to comfort us and make sure that everything was just as mama would have wanted. Her compassion for others shined throughout the process and helped us through the most difficult time of our lives. Thank you, Nicky, for everything you have done for us.”
— Charity Miller
“I am a funeral director in Florida and recently worked with a family who’s loved one passed away in Dothan and needed to be picked up and transported to Florida. While this is super common, it can be a little nerve wracking trying to find another funeral home in the area the person passed to help facilitate this process. Heather could not have been more helpful or compassionate in making this happen. I’ve worked with other funeral homes doing this same process in the past and it was a nightmare. Working with Heather was just a phenomenal experience. She was so kind and very responsive, which is rare unfortunately, and made things happen quickly, efficiently, and effectively. As an embalmer myself, I find I am frequently disappointed with other embalmers work when they’re doing it for another funeral home, likely because they don’t have to deal with it. Heather did a phenomenal job, I was so happy with the outcome of her work and the family was SO happy with how the decedent looked, which was easy for me because I had a great embalming to work with. It is so unbelievably apparent to me that Heather truly and sincerely cares about what she does and taking care of families. I am very proud to have Heather as a part of the funeral service industry. Directors like her are what bring passion, care, and empathy to what we do. I truly look forward to working with her in the future!”
— Lauren Brunke
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Ward-Wilson Funeral Home & Cremation Services?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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