1900 Pittston Ave, Scranton, PA, 18505
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,745–$8,633. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My family and I are incredibly grateful to Brendan and Sarah Regan, owners of Neil W. Regan Funeral Home in Scranton, PA. During an exceedingly difficult time, they went above and beyond in every way, especially in comparison to another funeral home our family had used previously. They handled every detail with exceptional care, professionalism, and genuine compassion. Brendan and Sarah worked closely with our family to ensure my mom’s obituary was published promptly and accurately in both the local newspaper and on the funeral home’s website, and the Mass program and prayer card were beautifully prepared. Their attention to detail, kindness, and willingness to guide us through each step made all the difference. We truly felt supported and respected throughout the entire process, and we cannot recommend Neil W. Regan Funeral Home highly enough.”
— Sharon McGinnis
“Mr. Brendan and his wife were very friendly, very professional and welcoming. They helped my family with our mother’s funeral arrangements in US, and the processing for repatriation to the Dom. Rep. They were attentive to our requests and cultural beliefs, they offered trauma-informed care and were open to arrange funeral service within our language needs. Mr. Brendan was very responsive of my calls and emails, always attentive to details and very honest about procedures. I can’t thank enough for their services! .”
— Winii Aquino
“Can’t say enough wonderful things about Brendan & Sarah! They were honest, sincere and treated us like family. Fair and honest in every detail and they treated my MIL with care and dignity through the entire process. We were kept informed through the entire process and went above and beyond to ensure all our wishes were respected. They were wonderful and I highly recommend them”
— Chelle Donato
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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