Helsley Funeral Home
95 Union St, Berkeley Springs, WV, 25411
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in West Virginia
$1,996 – $6,278
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $1,996–$6,278. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
What Families Say
“Our father died suddenly and his body was taken to Helsley Johnson. From the first, they were professional and helpful. The staff (we mainly worked with Jeremy) answered all of our questions and assisted with decision-making but were not pushy with sales. Their prices are very reasonable. They did beautiful work preparing our Dad. We could not have asked for a better experience.”
— R B
“In all my experiences with this funeral home, everyone is very professional, respectful and kind hearted.”
— Lisa Orndorff
“Would only consider using them again if the owner could oversee the service. The employee we had just doesn’t have the professionalism or compassion that is absolutely essential for this line of work. The list of issues we had dealing w the other gentleman is extensive. The final straw is that our family has been trying to get the status of the death certificates we paid for at the time of the service a month ago. Not even so much as a return call or email.”
— L G
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Helsley Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing