Ballard Family Mortuary-Kahului
440 Ala Makani St, Kahului, HI, 96732
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Hawaii
$3,618 – $11,380
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,618–$11,380. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Losing my brother hurt me to my core and the process of planning the next steps were not easy for me. Ballard Family Mortuary-Kahului showed so much respect and empathy towards my situation. They worked with me and created a beautiful moment for my family, friends, and I to spend the last few moments with him before cremation. I truly appreciate how they made this sorrowful situation an experience that I will always cherish.”
— Zandra Maldonado
“Mahalo! to all the amazing staffs at Ballards you’re all phenomenal! You’ll went above and beyond for our dearest mother Naomi Kuailani. Truly blessed and grateful Trina Kuailani and the rest of our entire Ohana”
— Trina Kuailani
“Ballard Family Mortuary is the best, I have 3 funeral with them and definitely will be using them in the future, helpful and all, 2 words THE BEST”
— Talumani Finau
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Ballard Family Mortuary-Kahului?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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