520 E Mt Hope Ave, Lansing, MI, 48910
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Michigan
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“The way we were treated by the OWNER Sarah was disgusting! She showed 0 compassion or empathy for our loss. All she cared about was closing her doors at 5pm!”
— Dawn Burton
“The staff were great. My sister prepaid for her funeral thru Palmer Bush. The arrangements made went off without a problem. Thanks to you all for making a difficult time peaceful.”
— Frank Shinn
“The friendly and compassionate staff at Palmer Bush & Jensen Family Funeral Homes has been a true blessing to our family, and that of many of our friends. No detail is missed, and in each case I have been involved with them, they have been nothing short of exemplary to deal with. I have, and will continue to refer anyone to consider using their services. It is so nice to work with a local, family run Funeral Home that still cares about their customers and community more than just their "bottom line." Thank you Al Jensen and your whole staff.”
— Bill Lynch
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Palmer Bush & Jensen Family Funeral Homes Lansing Chapel?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.