160 Estudillo Ave, San Leandro, CA, 94577
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Losing our father was sudden and incredibly painful, and from the moment we walked into Santos Robinson Mortuary, we were treated like family and not just clients. In one of the hardest moments of our lives, they took so much weight off our shoulders with genuine care, patience, and compassion. Kevin went above and beyond every step of the way. He explained everything clearly, never rushed us, and made sure our family felt supported throughout the entire process. Nothing felt transactional. Everything felt personal, respectful, and deeply family oriented. You can truly tell this mortuary is built on love, integrity, and service. They handled everything with professionalism while still making us feel seen and cared for as people. That balance is rare, and it meant everything to our family. If you are looking for a place that will take care of you during an unimaginably difficult time, this is it. We are beyond grateful for Santos Robinson Mortuary and for Kevin. Highly recommend.”
— Miguel Ramirez
“Santos-Robinson Mortuary provided outstanding care and compassion during one of the hardest times in our lives. Their staff was incredibly warm, patient, and supportive, guiding us through every step with kindness. The preparation of my father's body was handled with such dignity, and the viewing was peaceful and beautifully arranged. We are deeply grateful for their professionalism and heartfelt service - they truly made a difference during our time of grief. Thank you Shannon & Kevin.”
— Alfredo Leyva
“I am forever grateful for Jeanine who helped our family through the process of planning the services for our mom. During this difficult and sorrowful journey, she was comforting, empathetic and provided guidance, not as a service provider but as a friend and family member. They did an amazing job taking care of our beloved mom; she was the picture of serene, natural beauty in a deep sleep. I know our mom would have welcomed Jeanine with loving arms into her home and heart. Thank you Jeanine, you will forever be in our hearts and prayers. ❣️”
— Maria T
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Santos Robinson Mortuary?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.