Thomas L Neilan & Sons Funeral Homes
12 Ocean Ave, New London, CT, 06320
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Extremely compassionate, professional, and dedicated -- a calming force when people are feeling their most vulnerable. My mother's service was handled perfectly at every stage. Highly recommended.”
— Darcie Nicole
“It seems as though as soon as they get their payment they didn't care about the greiving family. They were aloof, and seemed to be in a hurry.”
— C Wright
“Our family has used Neilans Funeral Parlour for years and are always impressed with their professionalism and empathy. They really help you through a difficult time. Note: they have a phamplet which walks you through the readings, hymns, etc. I highly recommend obtaining this booklet prior to any anticipated death or een just to have filled out ahead of time and stored with your will. Thank you and your staff, Chris.”
— Diane Secchiaroli
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Thomas L Neilan & Sons Funeral Homes?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing