347 Forbes Ave, New Haven, CT, 06512
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Connecticut
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“We ordered our stone in 2021. We have been told it was in Connecticut. It was never there when we went to the business. There have been dozens of calls and text messages. Eric R never responds. We keep getting lied to when we do reach someone. At this point, we believe this business operates under deceiving and deceptive practices. We have filed a complaint with the attorney general after they declined to provide the refund of our deposit when requested.”
— R Ro
“My mother passed away and had pre paid to have her date of death engraved on her foot stone. All the other information was there. I phoned and spoke to some man who told me he would not honor the contract. He had bought the assets but not the liability from giordano bros. and there fore is not responsible. He would be happy to charge to do the engraving but after reading all the horrible negative reviews I decided to go somewhere else who by the way was cheaper. This is a lesson to reconsider pre paying for services that may occur years later. My mother contracted in 2005 and passed this year. This business obviously operates by stealing peoples money and somehow getting away with it. We are fortunate that our job was minor in comparison to others situations. Not sure how they stay in business but buyer beware!!! Negative 1star!!!”
— robyn jones
“Buyer beware. This is a fraudulent business preying on people, especially the elderly such as my mother. She put a deposit down for my father's headstone in June of 2022 and we still have no idea of when it will be completed. No one answers the phone at the office and even the presumed owner Eric doesn't reach back to you on his cell phone. We have to drive 40 minutes to the office and all we get are excuses and false estimates of completion. We have never had a worse experience with a business. This place does an excellent job of increasing stress to a family during a time of grief. The owner should go back to school to learn how to run a business efficiently or sell to someone more competent. Also love the responses from the owner with other Google Reviews! Unapologetic and accusatory”
— Michał
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you 770?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.