Collins Funeral Home
378 Lincoln St, Marlborough, MA, 01752
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Richard has now guided my entire family through their final journeys. From the very first phone call to interment and every step in between, he is warm, funny, present, humble, communicative and most importantly, supportive. This work is clearly his calling - the compassion and care he shows for both grieving families and their loved ones who have passed is truly remarkable. I never worried for a moment about any detail; everything had already been proactively considered and taken care of with the utmost skill. I'm forever grateful.”
— elisa nikoloulias
“I would like to extend my deepest gratitude to Richard Collins and the entire team at Collins Funeral for their exceptional service during such a difficult time. When I had to make arrangements for my brother’s service, Richard was there every step of the way, offering not only his professionalism but also genuine compassion. His attention to detail, patience, and willingness to guide us through each decision helped ease our burdens significantly. The service was beautiful, respectful, and truly honored my brother’s memory. I couldn’t have asked for a more supportive and caring person during this challenging time. Thank you, Richard, for everything.”
— Alejandra Silva
“My experience at Collins funeral home was absolutely wonderful. I can’t thank Richard enough for how great he was with me and my family during this difficult time. I can’t say enough of how helpful, supportive and kind hearted he was to my sisters and I during the loss of our dad. Thank you so much Richard for all your help to ease the burden. My father’s service was exactly as he would wanted. Highly recommend Collins Funeral Home!!”
— Maria Quinteros
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Collins Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing