6835 Ridge Ave, Philadelphia, PA, 19128
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Pennsylvania
$2,745 – $8,633
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,745–$8,633. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I have only great things to say about the Koller Home. We set the funeral for fewer than 48 hrs after our first meeting. Koller prepared and presented everything on time from the Home to the Church service to the Cemetery; and with the class and dignity our mother deserved. The staff with Kate at the helm were friendly and down to earth. They helped us keep the cost down and the price very reasonable. Without hesitation would I recommend Koller to anyone in need of their services.”
— David Desiderio
“Katie was incredibly unprofessional, rude, and insensitive to the nature of the business. Dealing with the passing of loved ones is one of the most difficult things one can go through, and funeral directors should be there to help you through it in an empathetic and emotionally competent way. Would not recommend doing business with this company as long as they retain employees who have no idea how to communicate in a normal and well adjusted way at bare minimum, much less with respect for grieving families and for the dead.”
— Cate Keeler
“I am glad I decided to have my mom's funeral and celebration of life at a different funeral home. Praise God. When my mother passed and it was suggested by koller's that I possibly send her to the morgue for the night it made me sick to my stomach. I was an hour away and it was a Sunday night. I felt like the time of her death was an inconvenience to them. The person I spoke with at koller's words of "sympathy and sorry for your loss" were so scripted and with no emotion. When I hung up the phone and still sitting by my mother's body crying I decided to reach out to another funeral home. The phone call was like night and day. when I hung up the phone with givnish funeral home I had peace in my heart and knew my mother was going to be taking care of in the utmost respectful way as she deserved.”
— Barrie Pawloski
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Koller Funeral Home Inc?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.