Serenity Pet Cremation & Burial Inc.
301 S Greene St Ste 203B, Greensboro, NC, 27401
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Serenity Pets were amazing and I can not thank them enough! I lost my 16 year old baby in my arms late on a Sunday night. They were there within 45 mins of my phone call. The girl that arrived was so understanding. She gave me all of the time that I needed to say my goodbyes to my sweet girl. Eric was very understanding and honored my wishes. I am incredibly grateful for them in one of my hardest goodbyes!”
— Amanda Stewart
“If you’re reading this I’m sorry you’re searching for this type of assistance. Call Eric. He will guide you through with kindness and compassion. Our sweet Hope, a 12yo GSD, collapsed in our yard. With one phone call and a very brief q&a Eric had veterinary care coordinated and final arrangements in place. He stayed in touch without interfering providing a sense of calm to our heartbreaking day. I know we don’t like to assign a dollar value to our pets but it is a reality. That said his fees were comparable to office visits for the same service but in the privacy of your home. This is a contact we’ll absolutely save. Eric - thank you again. Your support today was so appreciated and immeasurable.”
— Traci Farias
“We are so grateful to Serenity Pets for the care and compassion shown during such a difficult time. My mom passed away in November, and we had been caring for her sweet dog. She had grown old and was suffering, and we knew it was time to help her cross the rainbow bridge. Serenity Pets arranged for the vet to come to our home, which allowed us to say goodbye in a peaceful, loving setting. Everything was handled so gently and respectfully, which brought us comfort in such a heartbreaking moment. When I came home, there was a thoughtful bag waiting with a beautiful urn, her paw prints, and a lock of her hair. It meant so much to see the love and care put into every detail. We will treasure those keepsakes forever. Thank you, Serenity Pets, for helping us through this goodbye with dignity and compassion.”
— Michele Laymon
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Serenity Pet Cremation & Burial Inc.?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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