Shivers Funeral Chapel
12749 Courthouse Hwy, Smithfield, VA, 23430
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“One of the best firms in the 757. Spacious, clean facility, modern vehicle fleet, and a caring, courageous staff.”
— Ian Winfield
“The staff at Shivers are very caring and compassionate in a time of grief. And whoever the embalmer is they are a miracle worker! My deceased cousin was a literal mess when we found him. The local authorities said that he may have been dead for a few days. His skin was peeling and his stomach was swollen and some of his face was chewed off by the maggots! We were really considering a closed casket and an immediate burial, but the embalmer worked his magic and he looked great! He literally looked like he was asleep! I hope that I don’t die in this manner but if I do I want Shivers to handle everything from the removal to the burial.”
— E W
“I can't say enough good things about this establishment. Rev. Shivers and Mrs. Shivers were genuinely kind, compassionate, and professional during the most difficult time in our family's lives.”
— J B
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Shivers Funeral Chapel?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing