2502 NC-55, Durham, NC, 27713
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Holloway Funeral Home provided exceptional service during a difficult time. Their communication was clear, and they showed genuine empathy and compassion. The team was patient with all of our family’s requests and made sure every detail was handled exactly as we wished. They laid our loved one to rest with dignity and respect. Holloway Funeral continues to be the best in the area. A huge thanks to Ms.Tish and Tequilla for their hard work, as well as the limo driver for his patience before and after the service. We are truly grateful.”
— Elizabeth Reeves
“I JUST WANT TO THANK EVERYONE IN HOLLOWAY THAT PLAY APART IN MY MA/GMA HOME GOING. I APPRECIATE YALLL SO MUCH FOR EVERYTHING, IT WAS SO BEAUTIFUL, THE BIGGEST SHOUT TO THIS WONDERFUL YOUNG LADY TEQUILLA HARRIS , YOU ARE THE BEST. I LOVE THE BLANKET ESPECIALLY .THANKS FOR EVERYTHING . ANY ONE IN DURHAM OR ANY WHERE THEY ARE PHENOMENAL.ALL THE STAFF NEED A BONUS!!!!! LOL .LAYING TERESA A HOOKER-WASHINGTON DOWN WAS THE BEST DECISION OF GOING TO THIS FUNERAL HOME.”
— Christy Hooker
“Holloway Funeral home did such a wonderful job with my mother Maggie Richardson-Jackson. The way she looked in her casket. They had her looking like she was 20 years younger. Also they treated my siblings and I with such care doing this hard time. Thank you Holloway Funeral home for the amazing job!”
— Roger Jackson
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Holloway Memorial Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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