1105 Broad St, Durham, NC, 27705
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in North Carolina
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My family has trusted Clements Funeral Service of Durham for several generations with our funeral needs. Each time, we have received exceptional service and care. I trust Clements to treat my loved ones with respect and dignity. Thank you Clements for taking care of my family and I over the many years.”
— K Roberts
“Clements took amazing care of me and my mother ( Mitch Adkins) when my Aunt and 2nd mom Clem Rice of Clem Rice HairSalon July 2003. They never rushed me when I wanted to stay there with my Aunt, She had a beautiful casket, flowers, She looked like herself. They also always help me when I have questions when I call or stop by asking about pre-need, insurance or whatever.”
— Greg Adkins
“I recently attended a service where my 3 month old son is buried. I was not prepared for what I would see. His headstone was used as a stepping stone, and a foot rest! I had to ask someone to please take his feet off of my son's headstone as it wasnt a footstool. I've been to quite a few funerals/burials and have NEVER seen this happen! It was beyond the most disgraceful and disrespectful thing I've encountered. The funeral home associates stood by whispering to one another and staring at my husband whom walked off and myself as if we shouldn't react! THIS WAS MY BABY!! MY CHILD!! AND NOT ONLY DID YOU SET IT UP THIS WAY, YOU JUST STOOD BY LIKE IT WAS OK! Now mind you the opposite side of the casket being buried was open and the chairs could have went on that side without ANY grave being disgraced and disrespected! This has emotionally and mentally made me sick and it's all I can think about, people just stepping on my BABY!! Guess you didn't expect anyone related to be there?? That's still UNACCEPTABLE! I would like to understand and a answer on why??”
— Jo B
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Clements Funeral Service Inc?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.