1601 27th St, Newport News, VA, 23607
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“The Lumpkins's family would like to extend our heartfelt thanks to Cooke Brothers for their exceptional care and support during our difficult time. The staff was incredibly professional and compassionate, ensuring that every detail was handled with the utmost care. From the beautiful arrangement of flowers to the thoughtful coordination of the ceremony, every aspect was handled with such grace and attention to detail. They went above and beyond to include personal touches that truly honored our loved one’s memory. Their support and dedication made a difficult time more bearable, and we are deeply grateful for the dignity and respect they provided throughout the process. “We highly recommend Cooke Brothers Funeral Chapel for anyone seeking a compassionate and professional funeral service.””
— Yolandis Lumpkins
“Cooke Brothers Funeral Chapel and Crematory services was amazing. Everyone was professional, patient and understanding of the meaning of Grief. Kenny Hargrove did my grandma service and everything was perfect and she looked beautiful thanks to him. In my opinion they are the best funeral chapel in the 757. Thank you to everyone at Cooke Brothers and especially Mr. Kenny for taking care of my grandma.”
— Bryers Peeples
“Cooke brothers has always done my family and friends right and my grandma was no exception. Their treatment and care for her remains were the best. I’m thankful for Ms Carolyn and the staff. Especially thankful for Kenny Hargrove. He took special care in making my grandmother look amazing. Also to the brother we dealt with the all the arrangements. I forgot his name but he was patient with us and we appreciate him as well. I will always recommend Cooke Brothers.”
— Fred Adams III
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Cooke Brothers Funeral Chapel?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.