11 E Southern Ave, Covington, KY, 41015
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Kentucky
$2,121 – $6,671
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,121–$6,671. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Tony, Sam, and all of the Connley Brother's staff are incredible people. Tony has been so extremely kind and helpful. He walked our family through the entire process of planning our mother's funeral and burial and once she passed, he handled everything so well our family didn't have to worry about anything but grieving our mom. We are so thankful for Tony and his staff. They really carried the weight of the details of laying our mom to rest so that we could concentrate on honoring her life.”
— S R
“Tony, Michael, Sam and the entire Connley Bros staff are the very best. Tony walked us through the entire process of planning my mom’s funeral service with patience, kindness, and empathy. They are very sincere and genuine in wanting to help during a very difficult time. My family has trusted Tony and the staff for many years and will continue to do so when we need their delicate services in the future.”
— Keith Sharp
“My 99 year-old mother recently passed and today was her funeral service at Connley Brothers Funeral Home. She and my father, who had passed more than 20 years ago, had planned their services with Connley Brothers. 10 years ago, my Mother moved from Northern Kentucky to be closer to us in Houston, Texas. I was worried that the added complexity of an out-of-state transport was going to be difficult when it came for Mom to return to Kentucky. From the beginning, Tony took over total coordination of the process and kept me informed at every step. He and his staff are true professionals who exhibit kindness and caring throughout a very difficult time. I cannot give enough praise to the Connley Brothers staff.”
— Bill Wigglesworth
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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