14427 Meridian Pkwy Suite F, Riverside, CA, 92518
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I am so incredibly grateful to Victoria at McKay's for the care and coordination she provided during such as difficult time for my family and I. We were recommended to them by friends who had used their services in the past. We really felt like we and our loved one was in good, compassionate hands.”
— JuliDee
“This is a horrible place to go for your loved one!! I agree with a previous review by Charlie H. We experienced the same thing. The funeral was an absolute nightmare and when we complained NO one would get in contact with us. Emily who was supposed to be there to handle the funeral was no where to be found once the services were rudely interrupted. They claim to help out in your time of grief but they cause more grief and stress!! I would never return to this funeral home again!! They are rude as hell!! They disrespected my father to the fullest extent!! The only time they contacted us was to say the death certificates were in and would we like them to be mailed or go pick them up. We called to pick them up but again got their voicemail. It took them a week to return our calls. They work with riverside national cemetery and the communications between them was also a nightmare!! We were told different things from both parties. Nothing was correct and the whole service was less then 15 min!! Heather, Emily, and McKays you should be ashamed of yourself!! Their way of trying to fix what happened at the funeral was to offer to redo the services. You ruined it already!! I would NOT recommend this place!!!!”
— Sabrina Leon
“McKay's Family Aftercare has done a wonderful job with my sister. The time and care they put into her for her final appearance on earth was nothing less than spectacular. My family would like to thank the staff for all of there efforts.”
— Sedrick Moore
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you McKay's Family Aftercare Burial and Cremation?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.