Simpson Funeral Home & Crematory
3912 Electric Rd SW, Roanoke, VA, 24018
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Virginia
$2,495 – $7,848
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,495–$7,848. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“Unfortunately, we’ve needed them twice. They’ve been absolutely amazing. They’re extremely professional.”
— Kyle Tritsarolis
“Horrible and traumatic my father passed away as his only next of kin I was never notified furthermore during his celebration of life I was treated like the outcast by the family I just met that day and even worse by the funeral director in the pastor over my father's service I have no calls of death no explanation the funeral home never contacted me and I never consented to them to cremate him but his youngest brother took over everything and had everything situated and planned before he notified me my name was only mentioned not my last name or my daughters had the funeral home done their job per the legal statues I would have been notified as I'm his only next of kin so now I file a complaint with the board I do not recommend this funeral home at all I went to college to be a funeral director and I know the laws and apparently they need a refresher course and they're about to get one I'm contacting the board filing a complaint and then I will contact an attorney I do not highly do not recommend this Funeral Home”
— Jessica Thompson-Lashus
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— Sue Eanes
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Simpson Funeral Home & Crematory?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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