Mt Carmel Cemetery
401 S Zaragoza Rd, El Paso, TX, 79907
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Was impressed when my wife and I went to go visit our loved one. We saw a young lady carrying her bucket with flowers. And in her bucket she had made flower bouquets. Already prepared and as she was walking to go see her loved one and as she walked she put the flowers on the empty headstones that had no flowers. My wife and I watched her for a while. Saw her fixing. the flowers that were blown off the vases and scattered around and arranged them to look nice. We stopped her and asked if she worked there.She said no was their to visit. We were wondering who put flowers on our family members head stone. It was a beautiful arrangement. She recognized it and said she made it. It was a cross made with flowers. Then my wife asked her why she was getting flowers from the ones being thrown away. She explained ,while she visits she will make arrangements bouquets . At least 25. So when she walks out of cemetery the ones that don't have visitors or flowers she will go and put flowers on headstone. "Everyone needs flowers. And after we die sometimes we are forgotten " she explained to us. She recently lost someone and it's therapy for her. She explained she doesn't take them from sites only from the trash. Some are still brand new. She isn't hurting anyone she said she is creating new things and giving back. And helping make the cemetery looking colorful coming in the entrance. As of it was"recycling". Very artistic with the flowers. Cemetery should consider hiring her for fixing up the sites for making them look nice. Very heartfelt seeing how she uses her own time to make boqute of flowers for the ones who receive no visitors. Cematarys should hire her as the interior decorator. Thought it was a Beautiful Thing. Very nice to see a act of kindness. We appreciated her placing flowers for our loved on. Beautiful young lady. Greatly appreciated. Love she is making the cemetery looking beautiful.”
— Willow
“This cemetery is very badly taken care of . There is peer dirt and no grass and we pay a lot . They used to take care of the place much better back then . I know it’s too late to regret where I have layed my family to rest. I wish The church owners should take much better care of this place. Even if we complain to the office they don’t pay attention to no one they dont care .”
— Elizabeth Esparza
“My bother' cross was removes even though it followed guidelines. His name is also removed. They keep take away the flowers I put in his grave and is the second cross the remove. How can we find our love ones if they keep taking away names and crosses. Do they do it to force us to buy their grave stones? Some people just don't have the money for that!!!”
— Griselda F. Ch.
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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