276 Pawtucket St, Lowell, MA, 01854
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Im a nurse at a senior facility & had a very complex situation with one of our folks passing. I reached out to O'DONNELL Funeral home. Jim & Arthur, the funeral directors, Megan who handles the phones & business & even the two 20 year old men who came to us, Ryan & Tony, to bring our gentleman to the funeral home were beyond amazing to deal with. We had a lot of phone calls, we had a lot of hoops to jump through on both sides & they were phenomenal. They were incredibly helpful, compassionate & caring. I would give them 100 stars if I could & definitely recommend them. They're doing the right thing for the right reason.”
— Alex Ober
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— Michael Damon
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— Leo Farrington
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you O'Donnell Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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