575 E Broadway, Boston, MA, 02127
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Massachusetts
$3,119 – $9,810
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,119–$9,810. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“One hopes they never will need the last minute assistance from a funeral home. I called Spencer Funeral home at 8:30pm when my sister passed away. I was 1700 miles away from my home and had no one to turn to but Bill was so compassionate and gentle with his words, I no longer felt alone. He guided me through what the process of moving her from the hospital to the funeral home. His gentle guidance and caring manor made all the difference in the world to me. Thank you Bill!”
— Margaret Grant
“Bill has been so kind and compassionate. I cannot express how truly thankful I am for his guidance in navigating this difficult time.”
— Dawn Wheaton
“Will did a phenomenal job helping us bury my aunt. I'm in California and it was a very hard process to navigate with a 3-hour time difference and her being in Boston. Will took care of everything and made the process so much easier. I recommend this funeral home to anybody It was no fluff no problems. I called him I told him what was going on and he handled everything made sure she got a nice funeral a nice casket and even helped with all the paperwork and everything needed because she was a veteran. I really appreciate this funeral home and I recommend them locally and if you're out of town trying to deal with your situation with your loved one.”
— THE BOSS
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Spencer Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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