26359 Mission Blvd, Hayward, CA, 94544
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in California
$3,244 – $10,202
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,244–$10,202. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Mattos Monuments did an absolutely amazing job with my nephew’s headstone. You could not ask for better customer service. They were polite, professional, and got the job done quicker than we had expected. If you’re honoring a loved one, but are having a hard time with preparations Mattos will make this process as easy and pain free as possible.”
— Rickia Egans
“I had the pleasure of working with Mattos Monuments, Inc for my husband's headstone inspecific with Ryan. If I could give 10 stars I would. They have a high level of professionalism, knowledge, customer care and respect all around. They make you feel heard in your ideas and vision but also are able to help elevate them with the attention to detail they carry. The cemetery my husband is at in Napa, has a headstone company down the street that majority of people use. Couple weeks after my husband died, I went in there seeking more information and walked right out. The lady was rude, told me they couldn't make anything custom & that the granite I wanted was to expensive and she would show me something else. I went home and googled and came across Mattos Monuments, best choice I made. From even just the initial email I knew Mattos was going to a success. We came in for a consultation and Ryan made us feel at home, he made us feel welcomed, he showed me everything I asked for. During the process, he was always clear about the pricing and timeliness. My money was well spent because now my husband has a headstone that represents him exactly and who he was, the love he had for his car and life. From Dec 28, 22 to today Feb 28, 24 I very well may have over 100 emails, many calls back and fourth with Ryan but he never stopped communicating and answered every single one of my questions and emails. I could go on and on bc I truly am satisfied and impressed with this company. Apart from them knowing how to run a customer service company l, there work is absolutely beautiful. You wont make a mistake working with them. THANK YOU RYAN AND EVERYONE WHO TOOK A PART IN MY HUSBANDS HEADSTONE.”
— Fabiola Valle
“Excellent service at Mattos Monuments. They helped me every step of the way. They were also kind and patient. Time line will differ for everyone depending on your choices. Beautiful tribute to for my late husband.”
— Adriana Ramírez
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Mattos Monuments?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.