4044 W Henrietta Rd, Rochester, NY, 14623
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in New York
$3,368 – $10,595
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $3,368–$10,595. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“My mother recently passed away, and I was referred to Rochester Cremation by the folks at Hildebrandt Hospice Care Center. I cannot stress enough just how patient, compassionate, and helpful Corey was throughout this entire process. If you're reading reviews trying to figure out the right place to call for a loved one --> Contact Rochester Cremation and ask for Corey. I promise you won't regret this decision.”
— Luke Kane
“Rochester Cremation treated my family with the utmost compassion during our time of grief. Cory was incredibly helpful and compassionate while guiding us through the cremation process. He never rushed us in any decisions, while behind the scenes he was trying to get all arranged as soon as possible while family was still in town. Cory was able to arrange the cremation so our family was able to have a private viewing at the cemetery. We are truly grateful for the care that was taken by Cory and Rochester Cremation.”
— Molly Stearns
“My wife's cancer took her from us in a rapid sequence of setbacks, late this March. What was expected to be hospice-at-home suddenly turned into a few short days at a local hospice facility. The hospice facility staff themselves recommended that I call Scott for our personal and financial circumstances, and it was just another piece of the wonderful treatment we received while in hospice. What I had expected to be a terrifying process became a brief 10 minute telephone call with Scott to set things up. Scott was kind, compassionate, and professional, as I had been told to expect. Ultimately, Andrew from the Henrietta location was the agent who I worked with, and he was outstanding. Sensitive to my own circumstance, he kept our process simple, respectful, and no-nonsense... precisely what was needed for our family. Our family's needs were very simple and straightforward, and I must point out that there was never any sensation of 'up-sell pressure'. Andrew answered every question kindly, and was a blessing to help me through this process. His service was courteous, professional, and thoughtful. There is absolutely zero doubt that, as I consider plans for my own future, I will definitely be reaching back out to Andrew for planning, etc. I certainly recommend to anyone that they contact Scott & Pamela's team at Rochester Cremation, and especially Andrew. After making it through these past few weeks, I am grateful that they made the process simple, respectfully, and financially manageable!”
— Dave Blythe
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Rochester Cremation?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.