Doeppenschmidt Funeral Home
189 N Seguin Ave, New Braunfels, TX, 78130
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Texas
$2,370 – $7,456
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $2,370–$7,456. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Services Offered
Business Hours
What Families Say
“This was one of the most disappointing and stressful experiences during an already difficult time. The staff lacked compassion, communication was poor, and basic details were mishandled more than once. We constantly had to follow up for answers, and even then information was unclear or incorrect. A funeral home should provide guidance, empathy, and professionalism—none of which were consistently present here. Everything felt rushed and impersonal, as if our grief was an inconvenience rather than something to be treated with care and respect. I would not recommend this place to anyone looking for support during such a sensitive moment.”
— Kwei
“Sue helped my family plan my fathers funeral, she was not only helpful, she was so very loving and compassionate and was absolutely perfect for her position. I would highly recommend this funeral home.”
— Misty Shelton
“These are wonderful people, they were very helpful to us after Mom died. My mother had prepaid for their services, and Doeppenshmidt refunded us money for thing that were not used. We highly recommend this business.”
— Robert Muchow
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Doeppenschmidt Funeral Home?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
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