5611 E St Charles Rd, Columbia, MO, 65202
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Missouri
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“I presented Jordawn and the staff with a compassionate but complicated end of life situation. We needed their services for a friend who had passed but had lost touch with their family. They guided us through the process and legal requirements for someone who had passed with no next of kin. Three days before the legally required waiting period ended a family member was located. Our friends family rallied and the funeral director pivoted to a new plan to assist the family in making arrangements that aligned with the cultural and religious practices requested. Our friend was ultimately welcomed home by his family and laid to rest in Cameroon Africa. The Nilson Millard staff’s availability, compassion, knowledge and guidance through a sensitive and complicated process was very much appreciated.”
— Regenia Wilhite
“Jordawn took care of us from the very beginning of the process and handled everything for us when my dad passed away. We brought in a lot of personal items to display and she treated everything with respect and did such a good job with placement. I was worried about his hair and it not looking like my dad. I was worried about a lot of things and Jordawn was wonderful. She was very friendly and easy going.”
— Brittany Klusman
“Jordawn has been wonderful to work with. From the time of my mom’s passing through the service and follow up after, she has been kind, courteous, proactive with communication and just generally helpful during this difficult time. James was also so kind and wonderful the evening of our service.”
— Stephanie Short
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Nilson-Millard Cremation and Burial Center?
Claim and verify your free listing to show your services and pricing and receive family requests. Optional services have separate terms.
Claim your free listing“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.