Norman's Mortuary - Wailuku
105 Waiale Rd, Wailuku, HI, 96793
Questions to Ask When You Call
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Payment & Financial Options
Average in Hawaii
$3,618 – $11,380
Source: NFDA 2023 · Direct cremation to traditional burial
Help filing a known life insurance claim
Funerals in this area run $3,618–$11,380. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
Business Hours
What Families Say
“Aloha Pua’a, Nahe, Auntie Char, Donnie & the rest of the staff were extremely supportive & cooperative. They handled everything professionally & guided us from the beginning & through out my Mom’s final resting ground. Thank u very much.”
— Mel Bandy
“Myself and our children were extremely satisfied with the compassionate care given to us by all the staff at Norman's Mortuary. Every question was lovingly answered and hugs provided as needed as we arranged to say goodbye to my husband and the children's father. The private family time before the day of service gave us a chance to see my husband and approve of the beautiful job of his preparation. So greatful for that opportunity. Everything went very smoothly with no hiccups at the service and burial. I was given a ride up to the cemetery with my husband's casket and a slow drive by our house on the way. Tears of gratitude still well up in my eyes of the thoughtfulness of what that gesture meant to me. I'll never forget the warmth and sincere caring of everyone at Norman's Mortuary. It meant everything in the world during our most difficult time. Mahalo Nui. Malama Pono. Wendy Perry and Family.”
— Wendy Perry
“First off thank u Jesus giving us the guidance and wisdom to hold the most beautiful service we could have for my Father. Warner Duldulao Sr. We are forever grateful for unko Mapu, aunty Char,Kalehuawehe,David ad the rest of their team. They are hands down the best ,most caring, loving team around. They made sure all of our requests and questions were answered. I would highly recommend Norman's Mortuary to all my ohana and friends. I have no doubt that they strive for the best and it shows. I truly love u guys deeply. Much love and Aloha frm Warner Duldulao Jr. and all my ohana ❤️🙏🏽🤙🏽”
— Warner Duldulao-Kahaialii
We can help with what comes next.
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
Are you Norman's Mortuary - Wailuku?
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