2606 Greenway Dr #322, Knoxville, TN, 37918
You're not expected to know this. These questions help you compare and avoid surprises.
“Can I see your General Price List?”
Federal law (FTC Funeral Rule) requires them to give you itemized pricing. You have every right to ask.
“Do you accept insurance assignment?”
Ask whether assignment is available for your policy and location, what fees apply, and what you must pay upfront. MedaSynq does not arrange assignments.
“What's included vs. what's extra?”
Packages may not include everything. Ask about the casket, embalming, transportation, facility fees, and death certificate copies.
“Do you offer payment plans?”
Many funeral homes allow you to spread the cost over time. Ask about down payments, terms, and financing options.
Know Your Rights
Under the FTC Funeral Rule, funeral homes must give price information by telephone and a written General Price List when you visit in person. Federal law does not require them to send the list by mail or email. You can select individual goods and services and use a casket purchased elsewhere.
Average in Tennessee
$2,246 – $7,063
Source: NFDA 2023 · Direct cremation to traditional burial
Funerals in this area run $2,246–$7,063. If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. The insurer decides whether to pay. There is no upfront fee; separate service terms apply.
“Couldn’t have had a better experience. Eric was wonderful at proving updates on the status of my mother’s cremation. He handled her with care and grace. I definitely recommend his services to anyone experiencing a loss. He will take care of you and your family.”
— Ashley McCulloch
“My mom passed away on July 24, 2024. I had arrived at Knoxville, Tennessee, on July 18 for a weekend vacation. Three hours later from arriving my Mom had a massive hemorrhagic stroke. In just minutes my world changed and 7 days later she was gone. Here I was in a different state with no friends or family members around. Mom wishes were to be cremated. I looked in Google Maps and found four locations in the Knoxville area. I called all four. The only one that responded the same day in less than one hour from my original call was Cremation Services of Knoxville, LLC with the Funeral Director, Eric Botts. He is definitely in the right job and in the right place. He was a godsend for me. He guided me through the process and made it so easier for me. I was able to get all the forms completed online, pay by phone with no need to enter any funeral home. I was able to pay shipping charges to get Mom ashes delivered to my home. I got everything delivered to my house before expected, ashes, cremation documents and death certificate. He was compassionate and super friendly. His communication skills and time management were superb. If I lived in Knoxville, Tennessee, this would be the place for all my family funeral arrangements. You do not need to call any other place. I highly recommend Eric for all your funeral needs. I will be forever grateful for how Eric took care of me and my Mom. Thank you so much.”
— Dr. Lillian Tirado
“My father just passed away with a heart attack right after my mom was diagnosed with stage 4 cancer.. my life went completely upside down in a matter of minutes and Eric was right there for me!! He made all of the paperwork an absolutely breeze. He was also a huge help in getting our life insurance check on the way before I could say "Thank you!" He is a truly caring man and this couldn't be a better profession for him! Baleigh Ford - Matheney Daughter of Tim Ford”
— KAIN Matheney
If your family knows of a life insurance policy, Claim Assist can help file and follow up on the claim. No upfront fee; the service fee and terms are disclosed before you enroll.
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